Refund Policy

1. Money-Back Guarantee

If you are not satisfied with TextoraSign within the first 7 days of your paid subscription, we will issue a full refund. This applies to all new paid plan purchases.

2. Eligibility

To be eligible for a refund, the following conditions must be met:

• Your refund request is submitted within 7 days of your initial payment
• You have not previously received a refund from TextoraSign
• Your account is in good standing with no violations of our Terms of Service

3. Non-Refundable Items

The following are not eligible for refunds:

• Subscription renewals (monthly or annual) after the initial 7-day period
• One-time add-on purchases or usage-based charges
• Accounts terminated for violations of our Terms of Service

4. How to Request a Refund

To request a refund, contact our support team at support@textorasign.com with your account email and reason for the refund. We will process your request within 3–5 business days.

5. Refund Processing

Approved refunds are credited to your original payment method within 5–10 business days depending on your bank or card issuer. TextoraSign is not responsible for any delays caused by your financial institution.

6. Plan Cancellation

You may cancel your subscription at any time from your account settings. Cancellation stops future billing but does not automatically trigger a refund. If you cancel within the 7-day window and wish a refund, please contact support.

7. Contact Us

For refund requests or billing questions, reach us at support@textorasign.com. We typically respond within 24 hours on business days.