Send a Document
Learn how to upload, prepare, and send documents for signature in minutes.
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Signing Documents
How to sign a document you've received, add initials, dates, and complete fields.
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Billing & Plans
Questions about pricing, upgrades, refunds, and managing your subscription.
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Security & Compliance
How TextoraSign keeps your documents secure and legally binding.
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Account Settings
Update your profile, change your password, manage notifications and preferences.
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API & Integrations
Developer documentation, API keys, webhooks, and integration guides.
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Are TextoraSign signatures legally binding?
Yes. Every signature collected through TextoraSign is legally binding under the ESIGN Act and UETA in all 50 US states, and compliant with eIDAS regulations in the EU. Each signed document includes a full audit trail and tamper-proof certificate.
How do I send a document for signature?
Log into your dashboard, click "New Envelope", upload your PDF, add recipients and their email addresses, place signature fields on the document, then hit Send. Your signer receives an email with a secure link to sign.
What file types can I upload?
TextoraSign currently supports PDF files. For best results, use a standard PDF without password protection. Documents are automatically processed and optimized for the signing experience.
Does the signer need an account?
No. Signers receive a secure link via email and can sign directly in their browser without creating an account. Identity is verified via OTP (one-time passcode) sent to their email.
Can I sign a document myself?
Yes. Use the "Sign a Document" option from your dashboard. You can place signature, initials, date, and text fields anywhere on the PDF and sign it yourself instantly.
How do I download a completed document?
Once all parties have signed, the envelope status changes to "Completed". Open the envelope from your dashboard and click the Download button to get the signed PDF with the embedded audit certificate.
Can a signer request changes before signing?
Yes — this is one of TextoraSign's key features. Before signing, recipients can click "Request Changes", describe what needs to be revised, and submit the request. You'll be notified immediately and the envelope moves to "Under Review" status.
What happens if I void an envelope?
Voiding an envelope immediately cancels it. The signer's link stops working and the document can no longer be signed. You can void envelopes from your dashboard at any time before completion.
Is my data secure?
All documents are encrypted in transit using TLS and at rest using AES-256 encryption. We use OTP identity verification for signers and generate tamper-proof audit certificates for every signed document.
How do I cancel my subscription?
You can cancel your subscription at any time from Account Settings → Plans & Billing. Your plan remains active until the end of the billing period. For refund requests within 7 days, contact support@textorasign.com.