1. Information we collect
We collect account information you provide, document and recipient data needed to operate the signing workflow, usage information and technical activity records.
2. How information is used
- Provide and maintain TextoraSign.
- Deliver document invitations and completion messages.
- Protect accounts and investigate misuse.
- Maintain agreement and activity records.
- Process subscriptions through our payment provider.
3. Documents and signatures
Documents, recipient information, submitted field values and signatures are processed to provide the electronic signing service.
4. Payment information
Payments are processed by Paddle. TextoraSign does not directly store complete payment-card numbers.
5. Sharing
We do not sell personal information. Information may be shared with recipients, service providers, or authorities when required to operate the service, comply with law or protect users.
6. Cookies
TextoraSign uses essential cookies and related browser storage for authentication, security and account functionality.
7. Retention
Information is retained for as long as reasonably necessary to provide the service, maintain agreement records, meet legal obligations and resolve disputes.
8. Your choices
You may request access, correction or deletion of eligible personal information, subject to legal and operational retention requirements.
9. Security
TextoraSign uses technical and organizational safeguards designed to protect accounts, documents and signing activity. No online service can guarantee absolute security.
10. Contact
Privacy questions may be sent to privacy@textorasign.com.