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Support

Create and follow a support ticket

A private conversation with attachments and a clear status.

  1. You can browse this support center without signing in. Creating or replying to a ticket requires your active TextoraSign account session.
  2. Choose New ticket, select a category and issue, describe the impact, and include the steps that led to the problem.
  3. Attach relevant screenshots or files using the attachment control. Do not include passwords, recovery codes, signing links, or payment card details.
  4. Use My tickets to follow replies, check status, and reopen a resolved issue when it needs further attention.