TEXTORASIGN SUPPORT

How can we help?

Practical help for preparing, signing, managing, and securing your agreements.

Sending

Prepare and send your first agreement

Upload, assign fields, review, and send with confidence.

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Signing

Sign a document yourself

Use your account signature and complete a document without an invitation.

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Sending

Move, resize, copy, and delete fields

Precise placement without rebuilding your document.

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Workspace

Send a template to a CSV list

Each CSV row creates an independent agreement.

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Sending

Understand Viewed and Completed

Email engagement and signatures represent different events.

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Sending

Correct an agreement or resend an invitation

Choose the action that matches the problem.

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Account & security

Set up an authenticator app

Protect password sign-ins with a changing six-digit code.

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Account & security

Recover access with backup codes

Prepare for a lost or replaced phone.

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Account & security

Review devices and active sessions

Know where your account is being used.

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Workspace

Invite teammates and share completed documents

Grant access deliberately and revoke it when work ends.

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Workspace

Connect with a read-only API key

Read agreement statuses without sharing a password.

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Workspace

Build and manage reusable templates

Keep repeatable page layouts and signer roles.

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Signing

Download the signed PDF and activity record

Keep the completed document and its supporting evidence.

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Support

Create and follow a support ticket

A private conversation with attachments and a clear status.

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Account & security

Plans, billing, and sending limits

Manage subscriptions in your own account.

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