TEXTORASIGN SUPPORT

Guides & answers

Practical help for preparing, signing, managing, and securing your agreements.

Sending

Prepare and send your first agreement

Upload, assign fields, review, and send with confidence.

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Signing

Sign a document yourself

Use your account signature and complete a document without an invitation.

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Sending

Move, resize, copy, and delete fields

Precise placement without rebuilding your document.

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Workspace

Send a template to a CSV list

Each CSV row creates an independent agreement.

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Sending

Understand Viewed and Completed

Email engagement and signatures represent different events.

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Sending

Correct an agreement or resend an invitation

Choose the action that matches the problem.

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Account & security

Set up an authenticator app

Protect password sign-ins with a changing six-digit code.

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Account & security

Recover access with backup codes

Prepare for a lost or replaced phone.

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Account & security

Review devices and active sessions

Know where your account is being used.

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Workspace

Invite teammates and share completed documents

Grant access deliberately and revoke it when work ends.

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Workspace

Connect with a read-only API key

Read agreement statuses without sharing a password.

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Workspace

Build and manage reusable templates

Keep repeatable page layouts and signer roles.

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Signing

Download the signed PDF and activity record

Keep the completed document and its supporting evidence.

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Support

Create and follow a support ticket

A private conversation with attachments and a clear status.

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Account & security

Plans, billing, and sending limits

Manage subscriptions in your own account.

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